Forum Discussion

Anonymous's avatar
Anonymous
8 months ago

Re: Virgin TV GO - "Oops somethings gone wrong.."

This forum is full of posts now from customers who can not log into the Virgin TV Go app, myself included.

Virgin has clearly got a problem with this app with more people posting on here everyday with the same issue, unable to log in. I reported it to Virgin 2 weeks ago, and it is still not fixed and still no follow up from them with any update.

Why is Virgin ignoring this?

Bad, very bad customer service.

2 Replies

  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team

    Hi Fox35,

    Thank you for your post.

    I can see that you are currently speaking with my colleague Ash via PM. Please pop her a message and she will be able to check for an update for you.

    Thanks again