Virgin TV GO - "Oops somethings gone wrong.."
Hi, recently changed my account back to V6 from the dreadful 360, since then I am unable to connect to the TV GO app on any of my previously already registered devices (my phone or laptop). This same...
Forum Discussion
This forum is full of posts now from customers who can not log into the Virgin TV Go app, myself included.
Virgin has clearly got a problem with this app with more people posting on here everyday with the same issue, unable to log in. I reported it to Virgin 2 weeks ago, and it is still not fixed and still no follow up from them with any update.
Why is Virgin ignoring this?
Bad, very bad customer service.
Hi Fox35,
Thank you for your post.
I can see that you are currently speaking with my colleague Ash via PM. Please pop her a message and she will be able to check for an update for you.
Thanks again
Hi Beth, I am facing the exact same issue.
