Quest HD is pixilated on three android devices ( only quest hd ) Cache and data cleared to no avail. After data/cache is cleared I get a clear picture until the scene changes then its back to pixelation. Any ideas?
Android 11 ui 3.1 and android 13 ui 5.1.1
Forum TeamHi TheBriggie 👋
Welcome back to our Community Forums and thanks for your post.
Sorry to hear of the pixilation issues.
Is it just Quest HD that is impacted or have you noticed an issue on anything else?
It is only on Quest HD. I did discover that by using the rewind button bottom right the issue resolved for that session only. Play - pixelated - rewind-back to the beginning - no pixelation.
Come out of Quest HD go back in pixilated repeat as above. Strange one?
Now happening on TLC HD..same solution.
And as mysteriously as it appeared it has now disappeared! All affected channels now playing without pixelation. No android updates, WiFi strength as previous. I did think about WiFi strength initially but given it worked OK after a rewind that kinda took me off that diagnostic route.
Thanks for your responses. It is now a watching brief 🤞
Forum TeamHi TheBriggie,
Thanks for coming back and updating us. We're really happy to hear that things are resolved now 😊
Keep us posted via the Community if you have any further issues.
Thanks,
