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Farrie18's avatar
Farrie18
Joining in
12 months ago

Not recognising my registered device

My iPhone is one of the 5 registered devices I have for the tv go app but is not being recognised there is no error code and now I have reached maximum change please help. 

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    12 months ago

    Hi Farrie18 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with registered devices for TVGO, we can certainly assist you, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina