Forum Discussion

Bill94's avatar
Bill94
Joining in
7 days ago

I have to keep registering my computer for virgin media and now it won't let me do it again

Why do I have to keep registering my computer for virgin media and now it won't let me do it again

4 Replies

  • It never used to do and now it does it all the time, I have done nothing to my computer it just started doing it

     

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team

      Thanks for reaching out to us Bill94, and a very warm welcome to our Community Forums!

      Sorry to hear of the TV Go account requesting that you register the device upon each viewing.

      Does this happen on other devices or just this one?

      Are you using the TV Go application on the device, or are you accessing the content via a web browser?

      Thanks

      David_Bn

      • Bill94's avatar
        Bill94
        Joining in

        Its on the web browser and it just happens on my pc not on my phone