I have been unable to watch sky sports on virgin tvgo for a couple of weeks now. Each time I try to sign in to sky sports it says Access Denied. I contacted customer service and was told that the technical department will rectify the matter, and this was on the 24th of October.
I hope someone can help as i am paying for a service i cannot watch
Thanks
JT101
Hi Martin
Yes on the App and browser and this is not the first time it has happened.However I tried signing into the sky sports platform today its working now.
Nonetheless, it has been a very frustrating time not being able to watch a service you pay for
JT101
Forum TeamThanks for coming back to us, JT101. We're sorry to hear of the issues that you've been having, but we're glad that your issues have now been resolved.
We'll pass on your feedback to the team.
Kind Regards,
Steven_L
Forum TeamHi JT101,
Thank you for your post. We're very sorry to hear about the issue you;re having in accessing Sky Sports via Tv Go.
To confirm, is this happening on both the app and the web browser version?
^Martin
