Forum Discussion

  • Hi coldavis79 šŸ‘‹ Thank you for your post and welcome to the Virgin Media Community šŸ˜€

    We're sorry to hear about the problem you're experiencing šŸ˜”

    We'd certainly suggest following all the advice showing in the link provided by carl_pearce.

    If you're still no further forward thereafter, please pop back to us.

    General advice on how to use the Sky Sports app can be found here

    Regards,
    Daniel

    • Shawatedalot23's avatar
      Shawatedalot23
      Joining in

      I am also receiving this error code and it stops me from using the sky sports app on my desktop pc but I am able to watch sports through the app on my Ipad and laptop so any help would be very much appreciated.

  • Perfect - damn sniping tool....how this impacts I have no idea but thank you @carl_pearce......I can now watch the ashes again on a bigger screen than my phone!!!

    • carl_pearce's avatar
      carl_pearce
      Community elder

      coldavis79 wrote:

      Perfect - damn sniping tool....how this impacts I have no idea but thank you @carl_pearce......I can now watch the ashes again on a bigger screen than my phone!!!


      Probably related to copyright protection being overzealous.

  • I know its an old thread, but it just helped me get back to watching FA cup semi final! having been admitted to hospital. Small op tomorrow.
    I realised it might not be just a 'capture' tool causing the issue. I had Quicktime player open, as soon as I quit it, the sky sports app was no problem, so it may be worth thinking about a wider selection of solutions

    just a thought
    regards
    Kim

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      Thank you for advising kimyeomans it is appreciated so any users in the future that read this thread can also use this fix. 

      We are glad that you were able to resolve this issue using the guidance here.