Hello costej14,
Thanks for your post on our Community Forums and a very warm welcome to you!
Sorry this post hasn't been answered sooner, and that you've been having issues with the Sky Sports on Desktop player
Have you spoken to Sky or a Virgin Media member of staff since your post regarding this issue? Are you currently attempting to watch live content whilst in the UK?
Drop us a response and either I, or one of my colleagues will be happy to pick it up for you
Kindest regards, David_Bn