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StuHogg77's avatar
StuHogg77
Tuning in
8 months ago

Error code: VGC-4253024462:4253024462

skysports not working on the desktop, has worked fine for years now just starts up with a blurry picture then gives me the error code.  uninstalled & reinstalled, not helped.

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    8 months ago

    Hello StuHogg77

     

    Sorry to hear of the Sky Sports issue experienced via your desktop computer, we appreciate you raising this via the forums.

     

    Can you try the following and confirm the results?

     

    Try viewing on another mobile/desktop device and see if you get the same error

    Try via an alternate browser

    Ensure the cache is cleared for the browser

    Ensure any screen capture equipment is turned off

     

    Thanks

    • Shawatedalot23's avatar
      Shawatedalot23
      Joining in
      4 months ago

      Hi, I also have the same issue as the desktop app has been fine for a number of years on my desktop pc but now it comes up with the error code after a few seconds of blurry footage, it still works fine on my other devices but all of a sudden just stops working on my desktop pc and I haven't been able to fix it.

      • Shawatedalot23's avatar
        Shawatedalot23
        Joining in
        11 hours ago

        Hi, I am still experiencing this issue on my desktop where I open up a sky sports channel that launches the desktop app and I get a few seconds of blurry footage before the error message occurs but the problem doesn't occur on my laptop, ipad or my phone and it has been a number of months and have received no help.