Forum Discussion

Peterlfc's avatar
Peterlfc
Joining in
2 months ago

Can't log into skysports

Hi,

All of a sudden I cant login  to skysports(endless loop of email verification), so I logged into my account and went to account settings there i had to create a passkey and link virgin account, but I still can't login using a passkey. I also can't create a password in my account settings as it just hangs!

Help!

9 Replies

  • Hi Peterlfc,

    Thanks for posting and sorry you're having some issues logging in. 

    Just to confirm, you've not been able to sign in with either a pass-key or password?

    Have you had a look at the help here

    Alex_Rm

    • Peterlfc's avatar
      Peterlfc
      Joining in

      Hi,

      Can't log in skysports using passkey and I can't create a password at all in my virgino2 account settings, it just hangs. Have looked at the help and it didn't help.

      Could my account be locked or something?

      • Daniel_Et's avatar
        Daniel_Et
        Icon for Forum Team rankForum Team

        Hi Peterlfc, thank you for your response.

        In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

        Regards,
        Daniel

  • bays281's avatar
    bays281
    On our wavelength

    Hi I am also having the same issue on my I pad, I have a passkey, and it is not recognised.