Hi, can someone please help, I cannot get signed into Virgin Go on my laptop, when I try to sign in it states that I do not have access to this page, this problem only started last week, working fine before that.
Forum TeamHi colinnsmart 👋 Welcome back to the community forum! Thanks for posting.
Sorry to hear you are having some difficulties with the TVGO service via your laptop. It may be helpful to have a read through this help page 👉 https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app .
Following that, we'd recommend trying to clear the cookies & Cache on your device, and then re-load it.
Failing this, also try an alternative browser.
Let us know how you get on! 🤞
