Forum Discussion

peterreis's avatar
peterreis
Joining in
2 years ago

Can’t watch sky sports away from home

Can’t watch sky sports away from home despite subscription, always get the following displayed - tried iPad, laptop and phone

 

2 Replies

Sort By
  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    2 years ago

    Do you have any kind of VPN running (eg Norton 360)?

    Sky block all access to the live channels through encrypted networks & VPNs to prevent access outside the UK.

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    2 years ago

    Hi peterreis

    Thank you for your post and welcome to our community.

    We're sorry to hear about the issues you're having with the TV GO App. 

    As nodrogd has advised, this may be due to being outside of the UK or if you are using a VPN.

    If neither of these apply, please pop back to us and we can review further.

    Please pop back to us when you can.