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alanh004's avatar
alanh004
Joining in
2 years ago
Solved

Back to devices on t go how do I reset

Help

  • Hey alanh004 Thanks for reaching out to us on the Virgin Media forums and a warm welcome to the community. ๐Ÿ‘‹๐Ÿผ

    I'm sorry to hear about the issues with the TV Go devices. ๐Ÿ˜ข
    I will assist you on this and get this sorted out for you.

    I will send a private message to further assist. ๐Ÿงพ

    Kind regards,
    Ilyas.

3 Replies

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey alanh004 Thanks for reaching out to us on the Virgin Media forums and a warm welcome to the community. ๐Ÿ‘‹๐Ÿผ

    I'm sorry to hear about the issues with the TV Go devices. ๐Ÿ˜ข
    I will assist you on this and get this sorted out for you.

    I will send a private message to further assist. ๐Ÿงพ

    Kind regards,
    Ilyas.

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey there alanh004 Thanks for speaking with us today on the Virgin Media forums. ๐Ÿ‘‹๐Ÿผ

    I'm glad we have been able to assist and get this query sorted for you!
    It was a simple reset that was completed on our end. ๐Ÿงพ

    Do reach out to us in future if you need any support with any other query, and we'll be here to assist where possible.

    Kind regards,
    Ilyas.