Forum Discussion

gareth282001's avatar
gareth282001
Joining in
12 months ago

App login

I'm having a problem logging in to the TV control app, so when I'm saying I have forgotten my password and email address they say it's sent a request to my email but I never received it. Can someone please help. Many thanks 

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    12 months ago

    Hey gareth282001, thank you for reaching out and I am sorry to hear this, let me send you a PM and we can look into this.

    Please keep an eye out for it. Cheers 

  • Carley_S's avatar
    Carley_S
    Forum Team
    12 months ago

    Thank you for joining me on private message gareth282001 
    Glad we were able to get this sorted for you today. 

    If you believe the issue to be resolved you can mark the thread as resolved by clicking the helpful answer given and this will show anyone else having issue that an answer was given and direct them to the post, alternatively you can just like or 'kudos' the post if it helped you. 

     

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).