Forum Discussion

bookworm441's avatar
bookworm441
Tuning in
9 months ago

App keeps freezing

When I try to watch  Reginald the Vampire on my tablet or phone it freezes at around the 11min 47 seconds mark. This happens on both devices fault number on the screen is 2004.

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Which series/episode are you having problems with?

    Others, myself and/or VM staff included, can try replicating it then.

  • Hi bookworm441,

    Thank you for your post. I'm sorry to hear about the issue you're having. 

    Are you able to confirm the episode this is happening on?

    ^Martin