Forum Discussion

tiris7's avatar
tiris7
Joining in
7 days ago

Wifi pods

The VM connect app does not let me connect to my new wifi hub 5, so that i can scan the rooms and unlock access to the wifi pods. In some rooms the wifi connection is worse than before and on the 1gigabit bill we currently have it says we can get a wifi pod for free, how can i access this if the VM app doesnt let me connect and scan?

VM Connect App
wifi pods
  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    6 days ago

    Does anything in the reply from newapollo in this thread help ?

    https://community.virginmedia.com/discussions/Wireless/impossible-to-request-a-pod-via-vm-connect/5493273

     

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    3 days ago

    Hi tiris7 thanks for your post here in the Community, although we're sorry to hear of your concerns raised regarding the Connect App, have you received help via the other thread or do you still require assistance?

    Many thanks