I had 30/3 meg for over 10 years, they said my area wasn't upgradable. Then all of a sudden i was getting 360/30 meg for over 6 months. Now for some reason its gone back to 30/3 meg.
I try go to their website and says and the lowest i can select is 500mb (30mb is nowhere to be seen)
Why all of sudden i cant use 500mb when i had it before? So they're basically lying.
The difference between M350 and M500 would be impossible to spot when using the internet for working from home or for streaming TV or for online banking / shopping.
Well i cant host servers in Assetto Corsa or Bigscreen now. I have to use my phone as a hotspot to get better upload speed. Which is a joke.
Speed test the service to a Router mode Hub(3/4/5) + your device with the link below.
https://www.samknows.com/realspeed/
Once the test begins click on: Run full test to see all the stats.
The speed at the Hub should reflect your subscription.
The speed any WiFi device draws data at is limited by its data needs and technical abilities.
you aint listening to what i am saying. i went from 360 meg to 30. they reduced my speed
Thank you Dubman86 as you haven't made a change to your package we are assuming a drop in speeds may be a fault, and we are suggesting way to diagnose and resolve this for you so we can revert the speeds.
The first step towards this would be running the speed test as advised.
31.5
Mbps download
2.39
Mbps upload
We can check if a 30/3 or an M350 speed profile has been loaded by the VM Hub.
Connect to the VM Hub at http://192.168.0.1/ (don't login) then scroll down to Check router status
Share the figures from the Hub's Check router status >>> Configuration tab.
What we are looking to see are the figures for Downstream > Max Traffic Rate. and Upstream > Max Traffic Rate.
Copy / Paste the text from the Configuration tab into this thread.
I actually forgot all about this
General Configuration
| Allowed |
| 10 |
| Enabled |
| 3.0 |
| CH7465LG_cm_fpb304269.bin |
Primary Downstream Service Flow
| 275620906 |
| 33000000 bps |
| 42600bytes |
| 0 bps |
| 275620907 |
| 10485760 bps |
| 16320bytes |
| 0 bps |
Primary Upstream Service Flow
| 275612713 |
| 3300000 bps |
| 42600bytes |
| 0 bps |
| 42600bytes |
| Best Effort |
| 275612716 |
| 2097152 bps |
| 16320bytes |
| 0 bps |
| 16320bytes |
| Best Effort |
Forgot to mention the tech guy said maybe the wires were getting hot and switched back, i kid you not
