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Lochnessie's avatar
Lochnessie
Joining in
6 months ago

Why is my download speed at 34mbps

My min download speed is meant to be over 500mbps yet for the past few days it's been around 34 mbps I've got the hub 5 and volt 1gb, so why so low? 

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    • Lochnessie's avatar
      Lochnessie
      Joining in
      6 months ago

      Just keeps saying to try again later as something went wrong

      • Daniel_Et's avatar
        Daniel_Et
        Icon for Forum Team rankForum Team
        6 months ago

        Hi Lochnessie 👋 Thank you for your posts and welcome to the Virgin Media Community 😀

        We're sorry to hear about the slow download speeds you've been experiencing 😔

        I can see you've spoken to the team since you posted. Has a resolution been provided?

        Please pop back to us at your earliest convenience.

        Thank you for your support carl_pearce and legacy1 👍

        Regards,
        Daniel