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AidyM's avatar
AidyM
Dialled in
2 years ago

Weird Speed Test Results

I had the 1Gb broadband service installed a few months ago, and other than a couple of outages all has been well. I have a Dream Machine SE which performs a daily speed test, and the results were always above 1Gbps down and 100Mbps up.  

However, about two weeks I had a flashing blue light on the Virgin Hub (5X). The internet was still working so I’m not sure what a flashing blue light indicates on the 5X. Some suggestions where it may have been a firmware update, but that doesn’t seem to have been the case, and the flashing blue light remained until later that day when I restarted the hub.  

Since having the flashing blue light, my daily speed test results have dropped significantly. The upload speed remains at 100+Mbps but my download results have dropped every day:  

If I run a speed test then I usually get better results – 700/800+, but not the 1Gbps+ I was getting prior to the flashing blue light.  

Any ideas? 

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