Borg100 wrote:
Well Sir, let's say one thing It's already been proven That virgin throttle, it was shown on here a few months ago with valid info shown, The page has been removed from what I read & you got it wrong saying HE didn't say that (1 it was woman from GOT Director or manager.... I've gotten 6th in the world Benchmark with only 5.1gz whilst everyone else above used 5.3/5.4 .... I have given my settings to experts online who just do bios work...You sir do not understand, bye bye little keyboard warrior (& being as the lady made on video on From GOT & yes I do same I watch a Film & if it's any good I buy the stuff from Apple....
VM do not throttle. They used to do traffic management, but haven't for years. You will only get traffic managed in areas of severe utilisation, or if a person was maxing out a line 24/7 for months, and I am not 100% sure they even do that now.
Sometimes on Virgin, routing/peering can be sub-optimal - whether by accident or design - this is usually rooted out by members of the forum and (eventually) resolved.
As for cost, then do as I did and leave if you cannot agree with retentions a new package deal at a happier price point. No good calling standard customer service for this, and you have to be serious when saying you are leaving to stand any chance of a deal being made AND you may have to walk the walk and cancel if polite and friendly negotiations aren't what you want. Previously, this worked for me and got good package with good pricing, but this time there were other factors for me that made me cancel like the contractual price increases with no penalty free exit clauses.