Unacceptable upload speeds after package change (Volt 350 to Volt 250)
Hello,
My Virgin media package recently changed from Volt 350 to Volt 250. I was previously happy with the service which is why I accepted a retentions deal at £19/month, as the decrease in speed to a "guaranteed" 132Mbps down & 13Mbps up (264/26 "typical") would still be fast enough for me.
However after the router re-synced today at the new package speeds I find I'm not getting the guaranteed speeds, especially for upload.
Is this likely to settle down and speed up, or do Virgin put customers who are paying less than their full rates in a "slow lane"? I always got close to the advertised 362/36Mbps, never mind the "guaranteed" 181/18Mbps while I was on Volt 350. All the speed tests below were taken on my desktop while connected via ethernet.