Forum Discussion

Adrian1976's avatar
Adrian1976
On our wavelength
15 days ago

Slow erratic 1gb lately

I'm on 1gb connection connected with the Hub 5 in modem mode going to my Asus BQ16 WiFi 7 Router, I have always had consistent 1gb speeds but this last week or so it's all over the place, Anything from 300mbit to 950mbit, I can't get my full speed anymore very rarely.

Anyone in the Manchester area notice anything similar lately before I start disconnecting my 3rd party router and doing my own diagnostics?

Thought I'd ask here first like why there are so many critical events in the Hub 5 log and what ideal signal levels should be or what I should be looking out for.

Thanks in advance.

  • Adrian1976's avatar
    Adrian1976
    On our wavelength
    15 days ago

    Just to update here are few details from the Hub 5 signal levels, Upstream, Downstream and why is there a ton of post RS Errors? Is this normal?

     

  • carl_pearce's avatar
    carl_pearce
    Superstar
    15 days ago

    The upstream power levels are too high, and a large number of 'Post RS Errors' on the downstream.

    Have you checked:

    https://www.virginmedia.com/help/check/status

    • Adrian1976's avatar
      Adrian1976
      On our wavelength
      15 days ago

      Hi,

      Yes I checked the status and there are no reported issues in my area.

  • Adrian1976's avatar
    Adrian1976
    On our wavelength
    15 days ago

    No more help required regarding this, My contract is up next month and after many years with Virgin Media I have decided to switch providers for my broadband, Renewal offer was nowhere near what I expected and the offer from Brsk was too good not to take up.