Signal errors? Need an engineer?

Question

HiFor the past month or so I am getting regular drop outs and stuttering.&nbsp; Streaming TV on my Firestick I get regular freezing and stuttering, last night on the Paramount+ app it was constant.&nbsp; Also online gaming is being affected with connection errors.&nbsp; I also stream a weekly podcast with my friends and the past 3 weeks I am getting tons of dropped frames.A speed test shows everything OK and theres no issues in my area according to the VM status checker.Looking at the logs theres a lot of errors, a quick google and its showing there is probably a signal error to the hub (Hub 5 in modem mode).Below are the logs.&nbsp; Do I need an engineer out to check levels etc?&nbsp; Its so frustraing having this issue, just seems one thing after another lately as had some local issues recently too which has affected service.&nbsp; Been with Virgin since the Telewest days but am seriously considering leaving when my contract ends early next year :(Thanks,Mark.TimePriorityDescription07-09-2025 10:48:23noticeGUI Login Status - Login Success from LAN interface07-09-2025 03:29:41warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 03:29:41noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 02:27:46warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 02:27:46noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:28:44warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:28:42criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:18:21warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:18:21noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:39noticeREGISTRATION COMPLETE - Waiting for Operational status07-09-2025 00:17:33warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:33warningREG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:33warningDynamic Range Window violation07-09-2025 00:17:33warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:33warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:33warningRNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:33warningDynamic Range Window violation07-09-2025 00:17:33warningDynamic Range Window violation07-09-2025 00:17:33warningDynamic Range Window violation07-09-2025 00:17:28noticeDS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:24noticeTLV-11 - unrecognized OID;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:22warningDHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:20noticeHonoring MDD; IP provisioning mode = IPv407-09-2025 00:17:09criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;07-09-2025 00:17:08criticalCable Modem Reboot because of - Reboot UI30-08-2025 23:28:13criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;30-08-2025 23:16:40criticalCable Modem Reboot because of - Reboot UI30-08-2025 23:16:40criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;14-08-2025 11:17:17criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;14-08-2025 11:17:17critical16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;14-08-2025 11:17:17criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;14-08-2025 11:16:57critical16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;14-08-2025 11:16:57criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;

mark1970 · Answer

3.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;363000000 &nbsp; &nbsp;6.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;292 &nbsp; &nbsp;139000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;13 &nbsp; &nbsp;147000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;24 &nbsp; &nbsp;155000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;35 &nbsp; &nbsp;163000000 &nbsp; &nbsp;6.7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;46 &nbsp; &nbsp;171000000 &nbsp; &nbsp;6.3 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;57 &nbsp; &nbsp;179000000 &nbsp; &nbsp;6.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;68 &nbsp; &nbsp;187000000 &nbsp; &nbsp;6.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;79 &nbsp; &nbsp;195000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;810 &nbsp; &nbsp;203000000 &nbsp; &nbsp;6.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;911 &nbsp; &nbsp;211000000 &nbsp; &nbsp;6.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1012 &nbsp; &nbsp;219000000 &nbsp; &nbsp;6.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1113 &nbsp; &nbsp;227000000 &nbsp; &nbsp;6.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1214 &nbsp; &nbsp;235000000 &nbsp; &nbsp;6.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1315 &nbsp; &nbsp;243000000 &nbsp; &nbsp;5.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1416 &nbsp; &nbsp;251000000 &nbsp; &nbsp;6.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1517 &nbsp; &nbsp;259000000 &nbsp; &nbsp;7.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1618 &nbsp; &nbsp;267000000 &nbsp; &nbsp;8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1719 &nbsp; &nbsp;275000000 &nbsp; &nbsp;7.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1820 &nbsp; &nbsp;283000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1921 &nbsp; &nbsp;291000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2022 &nbsp; &nbsp;299000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2123 &nbsp; &nbsp;307000000 &nbsp; &nbsp;7.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2224 &nbsp; &nbsp;315000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2325 &nbsp; &nbsp;323000000 &nbsp; &nbsp;6.7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2426 &nbsp; &nbsp;331000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2527 &nbsp; &nbsp;339000000 &nbsp; &nbsp;7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2628 &nbsp; &nbsp;347000000 &nbsp; &nbsp;7.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2729 &nbsp; &nbsp;355000000 &nbsp; &nbsp;6.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2830 &nbsp; &nbsp;371000000 &nbsp; &nbsp;5.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3031 &nbsp; &nbsp;379000000 &nbsp; &nbsp;6.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3132 &nbsp; &nbsp;387000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;323.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7 &nbsp; &nbsp;02 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;2 &nbsp; &nbsp;03 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;10 &nbsp; &nbsp;04 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8 &nbsp; &nbsp;05 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8 &nbsp; &nbsp;06 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;9 &nbsp; &nbsp;07 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;12 &nbsp; &nbsp;08 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7 &nbsp; &nbsp;09 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;14 &nbsp; &nbsp;010 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;6 &nbsp; &nbsp;011 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7 &nbsp; &nbsp;012 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7 &nbsp; &nbsp;013 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;2 &nbsp; &nbsp;014 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8 &nbsp; &nbsp;015 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;9 &nbsp; &nbsp;016 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;5 &nbsp; &nbsp;017 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;15 &nbsp; &nbsp;018 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8 &nbsp; &nbsp;019 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;5 &nbsp; &nbsp;020 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;5 &nbsp; &nbsp;021 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8 &nbsp; &nbsp;022 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;3 &nbsp; &nbsp;023 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;3 &nbsp; &nbsp;024 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;10 &nbsp; &nbsp;025 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7 &nbsp; &nbsp;026 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;027 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;9 &nbsp; &nbsp;028 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;11 &nbsp; &nbsp;029 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;5 &nbsp; &nbsp;030 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;031 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;4 &nbsp; &nbsp;032 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;6 &nbsp; &nbsp;03.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)159 &nbsp; &nbsp;94 &nbsp; &nbsp;4K &nbsp; &nbsp;1840 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11083.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)159 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;4.4 &nbsp; &nbsp;221225983 &nbsp; &nbsp;0

mark1970 · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;47.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;47.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;46.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;46.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;46.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation6 &nbsp; &nbsp;10 &nbsp; &nbsp;41.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts6 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;200 &nbsp; &nbsp;74000000 &nbsp; &nbsp;0 &nbsp; &nbsp;0

John_GS · Answer

Hi mark1970&nbsp;
Thanks for posting and welcome back to the community. Sorry to hear of any Broadband issues. There are no area issues/outages showing. Can you pop the Hub into Router Mode for us, then let us know so we can do full diagnostic checks please?

mark1970 · Answer

Hi John. Does it really have to go into router mode? I have a TP link mesh network and worried it’s going to play havoc with all my smart devices in particular my Ring alarm and cameras.&nbsp;

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Time	Priority	Description
07-09-2025 10:48:23	notice	GUI Login Status - Login Success from LAN interface
07-09-2025 03:29:41	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 03:29:41	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 02:27:46	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 02:27:46	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:28:44	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:28:42	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:18:21	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:18:21	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:39	notice	REGISTRATION COMPLETE - Waiting for Operational status
07-09-2025 00:17:33	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:33	warning	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:33	warning	Dynamic Range Window violation
07-09-2025 00:17:33	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:33	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:33	warning	RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:33	warning	Dynamic Range Window violation
07-09-2025 00:17:33	warning	Dynamic Range Window violation
07-09-2025 00:17:33	warning	Dynamic Range Window violation
07-09-2025 00:17:28	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:24	notice	TLV-11 - unrecognized OID;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:22	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:20	notice	Honoring MDD; IP provisioning mode = IPv4
07-09-2025 00:17:09	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
07-09-2025 00:17:08	critical	Cable Modem Reboot because of - Reboot UI
30-08-2025 23:28:13	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
30-08-2025 23:16:40	critical	Cable Modem Reboot because of - Reboot UI
30-08-2025 23:16:40	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
14-08-2025 11:17:17	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
14-08-2025 11:17:17	critical	16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
14-08-2025 11:17:17	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
14-08-2025 11:16:57	critical	16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;
14-08-2025 11:16:57	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=cc:00:f1:a5:24:8a;CMTS-MAC=b0:8b:d0:6d:a9:61;CM-QOS=1.1;CM-VER=3.1;