Forum Discussion

Yauyau's avatar
Yauyau
Joining in
6 days ago

Sam knows real speed

Hello, I can't seem to get the sam knows real speed to work at all! My PC is connected to the modem through ethernet cable and I keep getting this. Reason I'm doing this is because I have a 1GB package and other speed test sites shows I'm only getting half... virgin won't accept other speed test websites and to use this website. Please any advice on how to fix this is appreciated! 

 

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Samknows Realspeed requires : 

    1) The VM Hub is in Router mode.

    2) No use of VPNs / Private Relays / Antivirus Packages that contain a web proxy.


    There are also Samknows Realspeed apps for Android and iPhone.  

    Again these require no VPNs or Android DNS changer apps / Apple Private Relay.

  • Hi Yauyau 

    Thanks for posting and welcome to the community.

    I also get this on a work PC due to using a VPN - if you're using a VPN please remove it and try again :)

    Best wishes.