Ridiculously slow
Paying for 1 gig getting 44mbs for the best part of a week ,engineer came good Friday changed all the connections , the box on the wall and even a new router , still the same **bleep** , app says the estimated fix is the 25th.
Forum Discussion
28 Replies
This morning saying there's no issues , so why is it stopping at around 44mbs every speedtest
This morning's speed , and still saying everything's fine , are these grounds enough to cancel my contract
You have a minimum download speed guarantee of 565Mbps. If the download speeds to your the Virgin Media Hub falls below this for three consecutive days (continuously or intermittently) and VM is unable to fix the problem within 30 days, then you may be able to leave your contract without paying an early disconnection fee.
Just had the 2nd engineer visit all good at the cabinet and logs on the hub are fine still not fixed , now saying by process of elimination they'll have to run another cable through the garden 😡
Today's rubbish
- Steven_L
Forum Team
Hello flipflop,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection. We can see that the area issues have since been resolved, are you still having issues with your connection?
Kind Regards,
Steven_L
