Forum Discussion

TonyR4's avatar
TonyR4
Joining in
5 months ago

Red hub light and slow speeds

My virgin hub has a continual red light. 
Also, my speeds seem to be only around 50mb and we’re paying for average 250 ?

 

I’ve seen other posts and carried out a reset a number of times but this still eventually happens.

Any suggestions as to what to do ?

  • Hello TonyR4,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your router at the moment.

    I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L