tiprun
2 years agoJoining in
Recent work in area to upgrade to DOCSIS 3.1
I'm currently on the 1Gig service and have been waiting for the 100mb upload boost to hit my area, Tuesday this week they did the necessary changes in the area as I can now see the 5th channel on my router settings.
0 | 49600000 | 42.8 | 5120 | QAM 64 | 1 |
1 | 43100000 | 42 | 5120 | QAM 64 | 2 |
2 | 36600000 | 41.8 | 5120 | QAM 64 | 3 |
3 | 30100000 | 41.5 | 5120 | QAM 64 | 4 |
4 | 23600000 | 41.5 | 5120 | QAM 64 | 5 |
Problem is I'm still on the max traffic rate of;
Max Traffic Rate
55000270 bps |
So long story short, do I just now sit around and wait for them to finally push out the new config file to my router? I have been restarting every day and still nothing. Have spoken to customer support after waiting for 45 minutes to be told that everything was fine as I'm getting the advertised speed and that "it is nothing to do with a config file"...
Needless to say as per, a pointless phonecall.