Packet Loss, High Ping and Network Issues

Question

Hi,I recently moved home and my VM was ported over on 4th October 2024.Since then I have had- high ping on games; with spikes upto 2000ms and then timing out.- Network issues when loading videos (mainly instagram; have not noticed or used other services)- Packet loss of 1-2%&nbsp;My BQM is below:https://www.thinkbroadband.com/broadband/monitoring/quality/share/bc0b75e552102dbc1aa07ffbead2e0c24a629426-13-10-2024&nbsp;which seems to high given the fact that I have seen much better at my parents house:https://www.thinkbroadband.com/broadband/monitoring/quality/share/c250b6296a992aaa2665fefe8a49f9863b746396-13-10-2024&nbsp;&nbsp;&nbsp;I have a engineer booked but wanted to check if anyone could help before hand

Client62 · Answer

The BQM does not suggest two second ping times.

lee271 · Answer

it suggests its high at 90ms for gaming thats nearly unplayable, almost dial up latency&nbsp;

legacy1 · Answer

likely by wifi so for better wifi get your own router with 1Gb ports and use hub in modem mode

jpeg1 · Answer

A solitary 90mS spike is trivial. Very likely due to other activity on your internal network, or even neighbours.&nbsp;

uniQ · Answer

I agree they are trivial but if you compare to the second BQM which looks much neater with way less spikes.&nbsp;&nbsp;Also agreed that WiFi could be the reason, but i have tried sitting in the same room as the router and was getting spikes on games and teamspeak&nbsp;

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Packet Loss, High Ping and Network Issues

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