Forum Discussion

MarcoIT's avatar
MarcoIT
Joining in
8 months ago

New Hub 3 slow speed

Just installed new hub3 today, but the speed is 40-43. I've also reset it but the issue is still there. How can I fix it? Thanks

  • Client62's avatar
    Client62
    Alessandro Volta
    8 months ago

    Seeing 40 - 43 Mb/s could be normal if that is Wi-Fi via the 2.4GHz band.

    Try the link below....

    https://www.samknows.com/realspeed/

    Once the test begins click on: Run full test to see all the stats.

    The speed at the Hub should reflect your subscription.
    The speed any WiFi device draws data at is limited by its data needs and technical abilities.

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    8 months ago

    Hi MarcoIT 👋

    Welcome to our Community Forums and thanks for your post. 

    I am sorry to hear you are having issues with your broadband speed.

    Can you clarify if this is happening on a wired connection or over WiFi?