Monday 18th August work was apparently carried out in L21 area from messages recieved from yourself .. my lounge Mbps has drastically dropped since .. the lounge on 4/7/25 was 438Mbps and now today (24/8/25) it’s 66Mbps - this is in the same room where the internet is installed and I have changed nothing AT ALL
please advise
Run this speed test and post the results http://www.samknows.com/realspeed
It could be if you are using Wifi, your device is using the 2.4Ghz band and before it was using the 5Ghz band.
This could be a problem either with the VM broadband feed, or the internal WiFi. To find out which, run this test and post the result here.
https://www.samknows.com/realspeed/
I honestly don’t have a clue about all this stuff
I haven’t a clue with stuff like this
Forum TeamHi Alixbrooko 👋 Thank you for your posts and welcome to the Virgin Media Community 🙂
We're sorry to hear about the problem you've been having 😔
How have things been since your latest post? If no further forward, have you tried following all the advice provided here on how to fix slow internet speeds?
Please pop back to us at your earliest convenience.
Thank you for your support Adduxi 👍
Regards,
Daniel
