randysparks
11 months agoTuning in
Local area having problems since January
Our local area has been having broadband dropouts since January. It's a hot topic on the local Facebook groups. Usually the internet connection either dies, or becomes very slow/flaky (e.g. pictures won't load on a website).
We use the service checker page and report the fault, and are told there is indeed a fault and it's getting fixed. But it either isn't, or it just comes right back again.
Sometimes we're offered the choice of registering for compensation, but sometimes that option doesn't appear.
What can we do?