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KeithWe's avatar
KeithWe
Joining in
18 days ago

Intermitent signal in your area

Hi i have been having a problem with slow downloads for a few weeks. My post code is BS15, Having checked with my neighbours they are experiencing the same issues. So its not just my connection. Iam on a 125 contract ans averageing between 5 to 20mb from arounf 6.00pm to 10.30pm. Vigin done an upgrade in my area for essential work to IMPROVE SERVICES on the 20th March and since then its been rubbish with slow speed. I just checked on the virgin status page at 09:36pm and it says Intermittent signal in your area. 

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  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    15 days ago

    Hi KeithWe 

    Welcome to our forums, and thank you for your first post. Sorry to hear you have been having issues with your connection speeds since the recent area improvements. We can understand the frustration caused, and we would be happy to look into this for you. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,