Download speed
Hub3 over10yrs old. Chromebook speed test Samknows at router 250ish Mbps at Chromebook 4.5ish Mbps. Wife's mobile WiFi keeps dropping costing ££. Carried out all tests. Should I ask for a new router or Pods?
Forum Discussion
What were those tests, and the results?
Which broadband contract are you on? Unless it qualifies for free pods you will be better off buying your own elsewhere.
Hi VM package is TV Maxit, Broadband M250 Volt Speed Boost, Home Phone, Mobile O2
Dont understand why Samknows Speed Test shows download Router speed 267Mbps but Chromebook download speed 18.4 Mbps? Around this speed in most rooms. Router is wired, connections checked, reset 60sec. Switched off/on. Router is Hub3 and must be over 10yrs old.
Any useful advice welcome. As all i keep being told is reset reset, unplug, check connection
Thanks
Hub 3 is getting 250Mb, so that seems fine. Have you tried a wired connection directly to the Hub for a speed test?
Have you done a 60 second pinhole reset on the Hub?
Hi VM package is TV Maxit, Broadband M250 Volt Speed Boost, Home Phone, Mobile O2
Dont understand why Samknows Speed Test shows download Router speed 267Mbps but Chromebook download speed 18.4 Mbps? Around this speed in most rooms. Router is wired, connections checked, reset 60sec. Switched off/on. Router is Hub3 and must be over 10yrs old.
Any useful advice welcome. As all i keep being told is reset reset, unplug, check connection
Thanks
Hi Chardy51, thank you for your post.
We're sorry to hear about the problems you've been having 😔
If you could please answer the questions asked by jpeg1 and Adduxi, that'd be much appreciated.
Advice on how to fix slow internet speeds can be found here.
Please pop back to us at your earliest convenience.
Regards,
DanielYour broadband speed is what you are paying for at 250 Mbps.
The WiFi speed could be better, it would be worth checking which band your devices are using. If they are connecting on 2.4GHz they may get better speed on 5GHz.
A new Hub is not likely to make much difference. If you want to fill the house with fast WiFi you're going to have to spend some money. But you'll save on your wife's mobile bills.
But first check if using the 5GHz band improves things. There's just a chance it will,
Unfortunately to get the best out of Virginmedia broadband it's often necessary to get a bit techy.
