Forum Discussion

deniseearnshaw1's avatar
deniseearnshaw1
Joining in
20 days ago

Will My Install Go Ahead Today?

The pre-pull team came and installed a small black access point on the pavement, with a brown conduit pipe sticking up against the wall of my house. However, they haven’t pulled the cable through yet, and there’s no brown external box mounted on the wall. Does this mean the install team will complete the work today, or could there be another delay?

    • Paul_DN's avatar
      Paul_DN
      Forum Team

      Hi deniseearnshaw1,

      Thank you for reaching out to us in our community and welcome both here and the Virgin Media, when is your installation due to take place?

      Regards

      Paul.

      • -tony-'s avatar
        -tony-
        Alessandro Volta

        Thread title - Will my install go ahead today?

        posted on the 7th March

        Thank you for reaching out to us in our community and welcome both here and the Virgin Media, when is your installation due to take place?

        surely the date of the post and the subject answer you question but thats a big leap and a big ask - i guess joining the dots to get the picture was never your strong point!