Forum Discussion

mattlfcx6's avatar
mattlfcx6
Tuning in
5 months ago

Why can't I just have I tv and broadband, I don't use a landline but Virgin insist I have it

I don't need or even use  landline but Virgin insist I have it.I just want tv and broadband 

  • goslow's avatar
    goslow
    5 months ago

    The domestic landline is of decreasing usefulness to many people but VM is still locked into providing it as part of VM's services.

    If you are 'compelled' to have a landline as part of your bundle by VM, you will be making some small financial contribution to keeping VM's landlines running.

    If you fail to renew your package after 18 months, your package will jump up to a much higher standard monthly price with the landline included (which is to VM's advantage).

    As time moves on, I think the idea of buying a bundle of services will decline as younger customers will have little/no interest in services such as landlines and linear TV.

    If VM won't give you the package of services you want, at a price that is acceptable to you, start looking around for your alternatives to create your own bundle from alternative suppliers.

  • goslow's avatar
    goslow
    Alessandro Volta
    5 months ago

    The domestic landline is of decreasing usefulness to many people but VM is still locked into providing it as part of VM's services.

    If you are 'compelled' to have a landline as part of your bundle by VM, you will be making some small financial contribution to keeping VM's landlines running.

    If you fail to renew your package after 18 months, your package will jump up to a much higher standard monthly price with the landline included (which is to VM's advantage).

    As time moves on, I think the idea of buying a bundle of services will decline as younger customers will have little/no interest in services such as landlines and linear TV.

    If VM won't give you the package of services you want, at a price that is acceptable to you, start looking around for your alternatives to create your own bundle from alternative suppliers.

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    5 months ago

    Hey mattlfxc6, thank you for reaching out and I am sorry to hear this.

    You can have anything you want however it may out more expensive because if we start removing this stuff it can affect the discount codes.

     You can shop here for some new deals 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    5 months ago
    mattlfcx6 wrote:

    I don't need or even use  landline but Virgin insist I have it.I just want tv and broadband 

    If you are still on a fixed term contract, yes you have to keep it for the minimum term. After that you can drop it. But bear in mind landlines come with a HUGE discount on your Broadband. You will not save £19 a month by dropping it. The saving can probably be counted on the fingers of one hand, if at all.