Forum Discussion

sharadgupt's avatar
sharadgupt
Settling in
5 days ago

Where to find the password for my Hub 5 of VM broadband?

I tried to find password for my Hub5 but can't find it anywhere. I tried putting the 12 digit alphanumeric text found on the sticker at the base of hub but it is not working. There is nothing marking it is password. Can you help?

5 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    If the password on the label does not work then perhaps you have changed it some time ago. You should be able to restore the hub to the original password by doing a pin-hole reset. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Also note there are two different passwords, one for the Wifi and one for the "Settings", i.e. the Hub's admin console.

    • Roger_Gooner's avatar
      Roger_Gooner
      Alessandro Volta

      Note that the 12-character password is case sensitive, so enter it carefully. 

      • Anonymous's avatar
        Anonymous

        Also there have been some cases of people reporting that the sticker is badly printed; so maybe think that, for example, what looks like a 'y' may be a corrupted 'g'.