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frenchy3's avatar
frenchy3
Joining in
13 days ago

VM network availability

Hi I was wondering as to why all my street can get virgin media services from numbers 1 to 30 but numbers 30-36 can't it's weird really it's the same with open reach and the same with city fibre network everyone can also get speeds ranging from 30MBPS to 2000MBPS but all I can get is 74MBPS 

  • Hey frenchy3, thank you for reaching out and I am sorry to hear about this. Sometimes the network team do this in patches, or the other reason is its not possible.

    I will send you a DM to take some information from you to send to the specialist team, they will then reach out within 14 days.