Forum Discussion

shearski's avatar
shearski
On our wavelength
4 months ago

VM at new build

Hi

We have just reserved a new build property, with a completion date for the end of Feb. The property has the green virgin box on the wall by the front door and what looks to be connection points on the wall in the lounge.

I appreciate that it is early days but when I checked the availability on the vm website it brings up the address, which other sites don’t do, but says not available. Is this just a matter of time or is there anything I can do?

thanks

  • prob just not fully finished yet in the area. what did the boxes look like? with any luck it'll be xgs network!

    • shearski's avatar
      shearski
      On our wavelength

      Thanks, I hope that’s the case as have only recently renewed contract so would be much easier to stay. The house already has a hyperoptic branded router in place so worse case could get broadband from them.

      if I remember correctly the box was bigger and more rectangular than the wall boxes we have now and have had in the past. About 2 inches deep and not quite as big as a4 paper