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RS001's avatar
RS001
Joining in
11 months ago
Solved

Virgin Wall Socket Move

Currently I have my Virgin router at the  front of the house and the reception isn't great in some of the rooms.

I'd like to have it moved to somewhere more central and understand Virgin can do this for a £25 fee.

  • Tudor's avatar
    Tudor
    11 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    11 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team
      11 months ago

      Thanks for working with me via our private messaging function RS001.

      Do feel free to let us know how every has gone after the visit has been completed.

      All the best

      David_Bn

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    11 months ago

    Thanks for reaching out to us RS001, and a very warm welcome to our Community Forums.

    I can have this arranged for you - check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn