Forum Discussion

Paulat1's avatar
Paulat1
Joining in
9 days ago

Virgin available on my street, but not my house

Hello, I am also in the same boat. Using the online postcode checker, Virgin broadband is available for all the other houses on my lane (there are only 8 of us), except mine. I’m desperate to join as I think Virgin offer the best service and package in the area. Are you able to help at all please? Thanks 🙏🏻 

2 Replies

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    3 hours ago

    The form has now been filled out for you Paulat1.

    You will hear back from the team within 14 working days :)

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    6 days ago

    Hey Paulat1, thank you for reaching out and a warm welcome to the community we are so sorry to hear your flat isn't serviceable.

    We will send you a DM now to fill a form in.