Tuffgiraffe
3 days agoSettling in
Upgraded - when do i get greater speed - Setup needed?
Hi
I am existing customer and have renewed - my new contract starts today. Much is the same apart from i'm jumping to 1gb speed from 500.
I have got (today) a Stream box which is additional to my wifi hub and TV box I already have.
I was told I can keep the box and hub and this Stream box acts like an additional box in the house which will be connected to a different TV.
When will the speed change to my new rate?
Do I have to setup the new box now for it to register? (I want to hold off connecting as the new TV will be for a birthday present next month).
Can I just wait for a month then connect the Stream box to my existing setup? If so will this effect when my 1gb speed gets "switched on"?
TIA