badoit
2 months agoDialled in
Gig1 upgrade, need Superhub change, will I need engineer visit?
I am on 350 500 mbit cable internet. (i.e. free upgrade) I've had a text saying I can upgrade to 1000 mbit cable internet for £3 extra per month, but I did a bit of Googling and I think my Superhub 3 will have to be changed. If I accepted the offer, 1. Would I need an engineer visit? and 2, If so, would there be a charge for it? I'd be grateful for any information about this. Chat seems to be down right now. 3. When I changed from a Superhub 2ac to a 3 because of a fault thee sent it by courier. Is this likely again?
You will need a Hub 4 /5. There may be a fee depending on the terms of the offer. The offer itself is good. However do you really need an upgrade? Remember text offers encourage impulse buying.