Forum Discussion

Cavedweller's avatar
Cavedweller
Joining in
3 days ago

Tv box cable

Hi. 
I need to move my virgin tv box and the cable attaching the tv box to the input at the wall is too short. Can I get a longer cable and if so do I need to book an engineer to connect it?

1 Reply

  • Hi Cavedweller 👋.

    Thanks for reaching out to us and welcome to the Community Forums. With relocating your TV box can either be an engineer call out with a small cost, or we can send you the length of cable that you need and you fit yourself. So that we can see which would be best for your needs we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina