So i signed up for the broadband service last month but since then I have had no resonse from virginmedia. All i got is a email titled pre-contract documents. Can some staff member direct me to who i should contact. Preferable a email address or live chat service.
Hi @fengyuxu,
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me
Thank you
Jon
