Service Status

If it's working, why worry about it?   Is there something wrong with your connection that had you looking at the status page?

Yes a slow connection but dl speed is 991 mps

We had an engineer a couple of weeks ago to a similar issue which resolved itself. Apparently whilst we have fibre cabinet to property the copper to cabinet feed which was installed in 1993 is being replaced as are cabinets due to amplifier issues. 2 years ago some cabling was replaced but it seems not all. The cabinets and components as old in some cases, cabinets are also suffering from corrosion too. A clear failure to invest and maintain the infrastructure I would suggest.  Therefore as parts and cables are renewed we can expect ‘interruptions to service’. Maybe I should interrupt payments then ? This state of affairs is expected to last at least until 2027! The amusing thing is I tried to connect today via their chat bot when service stays failed but was unable ‘due to connection issues at their end’ Even ‘what’s app’ failed. Considering we are dealing with a comms company that are unable cannot communicate there’s little hope.  

Just an update. ‘Normal service’ has resumed- for now.