Hello,
I would like to have the many unused Virgin cables and box removed from the front of my house, the previous occupants had connections to every downstairs room.
I have an active Virgin cable account and would also like the point where my cable enters the house altered.
Could someone massage me about arranging this. Thanks
It's a standard £25 fee for a non fault call out to sort out your wiring. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
Hi Snapdragon77,
Thank you for your post and welcome to our community forums. We're here to help.
I'm sorry to hear that there's some unwanted external equipment and cabling. As has been mentioned in the thread, if you're looking to rearrange your internal install set up then we can help with this but there would be a £25 call out fee.
If you're happy to accept that, please feel free to respond to the private message that I'll be sending to you shortly and we can go from there in addressing your concerns.
Thanks,
