Hi, My virgin media landline is now redundant after the changeover.
The landline cable is still connected in the brown box on the outside of my house and runs along the brickwork and enters my house through an air brick and is terminated in a plug socket in the interior of my house.
My question is can I remove the redundant cable and is it an easy fix?
Kind regards,
Briagha.
Forum TeamHi Briagha,
Thanks for your post and welcome back to our community.
We wouldn't ordinarily remove any external connection points, however I'll send you a private message to get some further details now. I can then speak to the area manager for your postcode region to see what the options are.
Please look out for the envelope in the top right of the page and pop back to me when you can.
Which changeover are you referring to? Is it that you now just plug the phone into the Hub?
Yes that is the changeover I am referring to.The original external landline cabling is now redundant.
