Recycle or Return
Another Recycle/Return question I've recently left Virgin and was sent an email when the disconnection process started regarding what I should do with my old equipment, I had three lots of Virgin eq...
Forum Discussion
Thanks for reaching out to us patmob, and a very warm welcome to our Community Forums!
Sorry to hear of the issues faced with the request of returning the equipment stated.
Anything below a V6 set top box or Hub 3.0 would usually not be required to be returned.
Check out the envelope in the top right hand corner for a private message from me, and I'd be happy to take a closer look into this for you
Thanks,
David_Bn