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Alexb28's avatar
Alexb28
Joining in
7 months ago

Re: Red light on router

I have exactly the same issue and have tried your suggestions above however the light is still on. Could I be contacted please to have a new routers installed. Thanks

  • Hey Alexb28, thank you for reaching out and a very warm welcome to the community I am very sorry to hear about this.

    Let me send you a DM and in the meanwhile please try these steps;

    • Turn the power switch off on the back of the Hub.

    • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

    • Then use the power switch to turn the unit back on. The Hub should now operate normally.