Forum Discussion

cquigley179's avatar
cquigley179
Joining in
2 days ago

QuickStart kit with no router

My QuickStart self-installation kit didn’t come with a router, is that normal? I got a large envelope with the cable and spanner but no router and now the internet isn’t working. 

  • -tony-'s avatar
    -tony-
    Alessandro Volta

    that makes no sense unless you have moved and taken your router with you - if thats it then that would have to have been agreed in advance - you would then connect your old router and ring the activation line

    • carl_pearce's avatar
      carl_pearce
      Superstar

      Unless it's one of those new transparent HUB 6 routers?

      • Daffodil20's avatar
        Daffodil20
        Joining in

        "Unless it's one of those new transparent HUB 6 routers?"

        Great, you’ve given the game away, now everyone’s going to want one!